Our View of the Pandemic
As we continue to monitor and learn more about the spread of COVID-19, we want to share what Design Solutions is doing to protect you and your families while ensuring that we continue to deliver to our clients and partners. Although it is too early to know the full impact this virus could have on our communities, Design Solutions has a business contingency plan in place to address scenarios that could impact our Design Solutions family and disrupt our business.
Our top priority is the health and well-being of our employees, clients, consultants, contractors and partners. We are committed to minimizing the disruption to our clients, and we are undertaking the following temporary changes to our business operations.
Exercising an abundance of caution, Design Solutions in March asked the majority of our team members to work from home while retaining only minimal staffing at our office to ensure that we continue to meet our clients’ design and project-delivery needs. We have reduced all face-to-face meetings with clients and partners, and implemented social distancing practices in accordance with the guidance of health officials and the Centers for Disease Control (CDC) to help minimize the spread of COVID-19.
To a large extent, our new “virtual” approach to our work is merely a continuation of existing work practices that we have had in place for many years, so it has not affected the quality of our client service in any way. In fact, we have continued to exceed our clients’ expectations, take on new clients, and publish our happy clients’ testimonials. The media have continued to feature our thought-leadership and newly completed projects.
We are thankful that we had the vision several years ago to develop a virtual computer infrastructure and put in place a remote desktop system that enables our team members to work through their office computers with the same software and tools they utilize at our offices. Furthermore, as have invested in the necessary technology and communication tools to enable our teams – our clients, contractors, workers, and consultants – to collaborate online at any stage of our projects from conceptual design, construction documents, through construction.
Like you, we will continue to keep a close pulse on the situation and remain nimble to make any modifications necessary. Every step of the way, we will continue to keep you apprised of any changes or developments,. And we will continue to deliver high-quality design projects and service for which we are known.
As always, it is a privilege and honor to be your partner. If you have any comments or if we can help you in any way—whether by sharing our design protocols for safe work environments, social distancing and virtual working, or by helping you modify your facility plans, please don’t hesitate to get in touch. We are in this TOGETHER!